We want you to be satisfied every time you shop with us online. Occasionally, however, we know that you may want to return items. Our easy returns policy for online orders applies to our full price and sale products except for earrings, personalised items, made to order items and gift cards.
Once dispatched to you, we accept returns of items only if they are unworn and in their original and resaleable condition, i.e., clean, intact, with all tags still attached by their original means, and in the original packaging in which they were sent.
Your right to cancel an order starts when you place it and ends 14 days from the day you receive your goods. If your order consists of multiple goods, the 14 days run from when you receive the last item of the order.
If you wish to cancel your order you must return the items back to us within 14 days of the cancellation. We regret that items received after this time will be refused and sent back to you.
SEE OUR FULL RETURNS & REFUNDS INFORMATION HERE
